Terms of service

Welcome to Samtwolighting, your go-to destination for high-quality lighting solutions. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, making a purchase, or accessing any services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.

2. Product Information

We strive to provide accurate and up-to-date product descriptions, specifications, and images on our website. However, we do not guarantee the accuracy, completeness, or reliability of product information, including but not limited to pricing, availability, and specifications. We reserve the right to correct any errors or inaccuracies at any time.

3. Order Acceptance and Pricing

All orders placed on Samtwolighting.com are subject to acceptance by us. We may refuse or cancel any order for various reasons, including but not limited to the following:

Product availability issues.
Errors in pricing or product information.
Suspected fraud or unauthorized transactions.

In the case of an order cancellation or pricing discrepancy, we will notify you as soon as possible. If a charge has already been made, you will be issued a full refund.

4. Payment Methods

We accept the following forms of payment:

Credit cards: Visa, MasterCard, American Express, Discover.
PayPal.

Payments are processed securely, and your payment information is never stored on our website.

5. Shipping and Delivery

All shipping and delivery are subject to our Shipping Policy. Once an order is processed, it will be shipped to the address provided during checkout. Please ensure that all shipping details are accurate to avoid delays. We are not responsible for any delays caused by incorrect shipping information.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information on how returns and refunds are processed. We are committed to ensuring your satisfaction and offer a 30-day return window on eligible items.

7. Warranty

We offer a 3-year warranty on all of our lighting products. This warranty covers defects in materials or workmanship but does not include damage caused by misuse, accidents, or natural wear and tear. Please contact us for more details on warranty claims.

8. User Account

In order to access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Prohibited Conduct

By using our website, you agree not to engage in any of the following activities:

Violate any laws or regulations.
Infringe on the intellectual property rights of others.
Use the website to transmit harmful or illegal content.
Interfere with the normal operation of our services.

Any violation of these terms may result in the suspension or termination of your access to our website.

11. Limitation of Liability

To the fullest extent permitted by law, Samtwolighting and its affiliates will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or business interruption.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of Colorado, United States, without regard to its conflict of law principles. Any legal action arising from or related to these Terms & Conditions shall be brought in the courts located in Colorado.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after any changes are made, you accept the updated terms.